Last updated: 28/09/2026

This Privacy Policy explains how JC Interior Design (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you visit our website, make an enquiry, purchase a design package or communicate with us.

JC Interior Design is the data controller for the personal information we process.

Email: jenny@jcinteriordesign.co.uk Website: www.jcinteriordesign.co.uk 

1. Information We Collect

We may collect and process the following types of personal information:

• Contact information – name, email address, phone number, billing address and project address. • Project information – room measurements, photographs, floor plans, inspiration images, design preferences, lifestyle details, budget information and any other information needed to complete your design brief. • Communication information – enquiry forms, emails, consultation notes, feedback, revision requests and other correspondence. • Payment information – package purchased, order details, transaction records and billing information. Payment card details are processed securely by our payment provider; we do not store full card details. • Technical information – IP address, browser type, device information, operating system, pages visited and website usage data collected through cookies or similar technologies.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and consultation requests
• Provide and personalise our interior design services
• Prepare design boards, visualisations, layouts, shopping lists and other deliverables
• Communicate with you about your project, revisions and post‑design support
• Process payments and manage purchases
• Improve our website, services and client experience
• Maintain business, accounting and legal records
• Protect our website, content and services
• Comply with legal and regulatory obligations

3. Lawful Bases for Processing

We rely on the following lawful bases under UK GDPR:

• Contract – to provide our services, manage your project and communicate with you. • Legal obligation – for tax, accounting and regulatory requirements. • Legitimate interests – to operate, improve and protect our business. • Consent – for marketing communications and non‑essential cookies.

4. Communication & Marketing

We may contact you about your enquiry, consultation, project, design package, revisions, post‑design support or important service updates. These communications are necessary for providing our services.

JC Interior Design does not send marketing or promotional emails, and we do not operate a marketing mailing list.

5. Payments & Third‑Party Services

Payments are processed securely by trusted third‑party providers. We do not store full card details.

We may use third‑party service providers for:

• website hosting
• email and communication tools
• analytics
• cloud storage
• payment processing
• professional advice (legal, accounting, insurance)

Where our design services include links to third‑party retailers, those websites operate independently. Please review their privacy policies before submitting personal information.

6. Data Sharing

We do not sell your personal information.

We may share information with:

• payment processors
• website, hosting, email and cloud service providers
• professional advisersregulatory authorities where required by law
• service providers assisting with business operations

We only share information where necessary and appropriate.

7. Project Images & Portfolio Use

We may use design boards, visualisations and non‑identifying project materials for portfolio, website, social media or marketing purposes.

We will not publish identifiable client information or client‑supplied photographs of private spaces without your consent.

You may withdraw consent at any time by contacting jenny@jcinteriordesign.co.uk.

8. Data Retention

We retain personal information only as long as necessary to:

• provide our services
• manage our business
• comply with legal obligations
• resolve disputes
• maintain appropriate records

When information is no longer required, we will delete, anonymise or securely archive it.

9. Data Security

We use appropriate technical and organisational measures to protect your personal information.

While we take reasonable steps to keep your information secure, no online service or email transmission can be guaranteed to be completely secure.

10. Your Rights

You may have the right to:

• access your personal information
• request correction of inaccurate data
• request deletion of your data
• object to certain types of processing
• request restriction of processing
• request transfer of your data
• withdraw consent (where applicable)

To exercise any of these rights, contact jenny@jcinteriordesign.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/concerns/

11. Cookies

Our website uses cookies to operate effectively and improve user experience.

Essential cookies may be used without consent. Non‑essential cookies (analytics, marketing) will only be used with your consent via our cookie banner or preference tool.

You can manage cookie settings through your browser or our cookie tool.

12. Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18.

13. International Transfers

Some service providers may process personal information outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection laws.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

JC Interior Design Email: jenny@jcinteriordesign.co.uk Website: www.jcinteriordesign.co.uk